Privacy Policy

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Effective Date: 02 August 2026

Welcome to Wheels Deal ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website www.wheelsdeals.in, use our services, or interact with us through phone, email, WhatsApp, or other digital platforms.

By using our website or booking any service through Wheels Deal, you agree to the terms of this Privacy Policy.

We may collect the following categories of information:

• Full name
• Mobile number
• Email address
• Residential address
• Government-issued identification details (such as Driving Licence, Aadhaar, Passport, or Voter ID, where applicable)
• Date of birth
• Emergency contact information

• Vehicle booking details
• Pickup and drop-off locations
• Rental duration
• Payment details and transaction history
• Security deposit information
• Driving licence verification details

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited on our website
• Date and time of access
• Cookies and similar tracking technologies

We use the information collected for purposes including:

• Processing and confirming vehicle bookings
• Verifying identity and driving eligibility
• Providing self-drive and chauffeur-driven rental services
• Processing payments and refunds
• Communicating booking updates, reminders, and customer support
• Preventing fraud, misuse, and unauthorized access
• Improving our website, services, and customer experience
• Complying with legal and regulatory requirements
• Sending promotional offers, discounts, and service updates (only where permitted)

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic and usage patterns
• Enhance security
• Deliver relevant content and advertisements

You may disable cookies through your browser settings, although some features of the website may not function properly.

We do not sell or rent your personal information. We may share your information only with:

• Payment gateway providers
• Identity verification service providers
• Insurance partners
• Fleet partners and vehicle owners (where required for booking fulfilment)
• Law enforcement or government authorities when required by law
• Service providers assisting with website hosting, analytics, customer support, or business operations

All third parties are expected to protect your information and use it only for the purposes for which it was shared.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only for as long as necessary to:

• Fulfil bookings and provide services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, accounting, and regulatory obligations

Subject to applicable Indian laws, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your data where legally permissible
• Withdraw consent for certain data processing activities
• Opt out of promotional communications

To exercise these rights, please contact us using the details provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

Our services are intended only for individuals who are legally eligible to rent and drive vehicles. We do not knowingly collect personal information from persons below the legal age required for our services.

Wheels Deal may disclose personal information if required to do so by law, court order, regulatory authority, or to protect the rights, property, safety, or legal interests of Wheels Deal, our customers, employees, fleet partners, or the public.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Wheels Deal
Wheels Deal Arena, Turukpara, Near Central Silk Board Staff Residential Area Gate No.2, Kamrup, Assam – 781123, India
Phone: +91 9181267744 / +91 7002621077
Email: support@wheelsdeals.in
Website: www.wheelsdeals.in

By using www.wheelsdeals.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.